Content Analysis of Teleconsultation Enquiries in Positive Health Club, Imam Khomeini Hospital, Tehran, Iran
Pages 6-9

Faridokht Salahshoori1, Zahra Bayat Jozani1, Omid Dadras2, SeyedAhmad SeyedAlinaghi1, Zeinab Najafi1, Reza Adl Tabatabaei1, Hamid Emadi Koochak1 and Minoo Mohraz1

1Iranian Research Center for HIV/AIDS, Iranian Institute for Reduction of High-Risk Behaviors, Tehran University of Medical Sciences, Tehran, Iran; 2Department of Global Health and Socioepidemiology, Graduate School of Medicine, Kyoto University, Kyoto, Japan

DOI: https://doi.org/10.12970/2309-0529.2019.07.02

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Abstract: Objective: With the availability of specialists and the overflowing information in public and social networks, individuals have easy access to information about HIV and AIDS. However, medical counselling and healthcare settings still have an essential role. The aim of the present study was to analyze phone enquiries directed to the Positive Club of Imam Khomeini Hospital in Tehran; this analysis was based on demographic features of participants.

Design/Methodology/Approach: In this cross-sectional study, 5255 questions were extracted and coded from the Positive Club’s counselling questionnaires; the coding procedure was based on Huber and Gilapsy’s decimal classification. Data were processed by descriptive statistics and SPSS software.

Findings: A majority of callers were men (59.43%), most callers were aged between 26 and 30 years, and HIV transmission and high-risk sexual behaviours were among frequently asked questions (47%).

Originality/Value: Taking into account that most callers were concern about transmission via sexual contact (anal, vaginal, and oral) rather than injection and its related equipment, it seems reasonable to assume that HIV transmission flow may shift from shared injection equipment to high-risk sexual behaviors.

Keywords: Remote consultation, AIDS, Content analysis, Iran. Read more